Privacy policy

Privacy Policy

Last updated: 10-11-25

At TinyStrawberry, your privacy matters. This policy explains how I collect, use, and protect your personal information when you visit this website or make a purchase.

By using this site, you agree to the terms described below.

✦ Who I Am

TinyStrawberry is a small, independent handmade ceramics business based in Portugal, European Union. I'm just one person running this whole thing, using big cartel for my website.
If you have any questions about how your data is used, please contact me at:
📧[email protected]

✦ What Information Is Collected

When you use this website, the following information may be collected:

1. Information You Provide

When you make a purchase, create an account, or contact me directly, I may collect:

  • Your name,
  • Email address,
  • Shipping and billing address,
  • Order details, and
  • Payment confirmation information (no card numbers are ever stored).

2. Automatically Collected Information

This website may automatically collect limited data through cookies and analytics tools (such as Google Analytics or your shop platform’s built-in analytics).
This can include:

  • Your browser type, device, and IP address,
  • Pages visited and time spent on the site,
  • How you found the website (for example, through social media or search).

This helps me understand how visitors use the website and improve the experience as well as actually being able to send you your item.

✦ How Your Information Is Used

Your information is used for legitimate business purposes only, such as:

  • Processing and fulfilling your order,
  • Shipping your purchase,
  • Contacting you about your order or to respond to questions,
  • Managing refunds or returns,
  • Complying with legal or tax obligations, and
  • Improving the website and customer experience.

✦ Sharing of Information

I value your privacy and only share information when absolutely necessary to complete your order. Don't worry, i'm not running and evil scheme here haha.
This includes trusted third parties such as:

  • Payment processors (e.g. Stripe, PayPal),
  • Shipping and postal services, and
  • Website hosting platforms (such as Big Cartel or similar).

These providers are GDPR-compliant and only use your data for the purpose of fulfilling your order.

Your data will never be sold, rented, or shared with any third party for marketing purposes.

✦ Data Storage and Retention

Your personal data is stored securely and only kept for as long as needed to:

  • Complete your purchase,
  • Meet tax and accounting obligations, or
  • Resolve any disputes related to your order.

After this period, your data is safely deleted or anonymized.

✦ Your Rights Under GDPR

As a resident of the European Union, you have the right to:

  • Access the personal data held about you,
  • Correct any inaccurate or outdated information,
  • Request deletion of your personal data (“right to be forgotten”),
  • Restrict or object to certain data processing, and
  • Request a copy of your data in a portable format.

If you wish to exercise any of these rights, please email me at [email protected]
Requests will be handled within the time limits required by GDPR (typically 30 days).

✦ Cookies

This website may use cookies, small text files stored on your device, to help it run smoothly and understand how visitors interact with the site.

Cookies may be used for:

  • Website functionality (shopping cart, language settings, etc.),
  • Analytics (understanding visitor behaviour), or
  • Preferences (saving your choices for future visits).

You can disable cookies through your browser settings if you prefer, but this may affect some website features.

✦ Security

All reasonable precautions are taken to protect your information.
Payments are processed through secure, encrypted systems, and no credit card information is ever stored by TinyStrawberry.

Despite best efforts, please remember that no online system can guarantee absolute security, but every reasonable measure is taken to safeguard your data.

✦ External Links

This website may contain links to other websites (such as social media or partner pages).
TinyStrawberry is not responsible for the privacy practices or content of those external sites.
I recommend reviewing their privacy policies before sharing any personal data.

✦ Updates to This Policy

This privacy policy may be updated occasionally to reflect legal requirements or changes to how the business operates.
Any updates will be posted here with a revised “last updated” date.

✦ Contact

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

📧 [email protected]
TinyStrawberry
Based in Portugal, European Union